Questions, answered.

Once your order ships, you’ll receive a confirmation email with your tracking information. Be sure to check the same email used at checkout.

Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location and shipping carrier.

Yes, we ship to selected locations. Shipping times and availability may vary depending on destination.

Yes. Our lash kits are designed for easy, at-home application, even if you’re new to lashes.

Each kit includes lash segments plus the essentials needed for application. Exact contents may vary by product, so we recommend checking each product page for full details.

Start with clean, dry lashes. Apply a thin layer of bond, place the lash segments underneath your natural lashes, then use seal to lock everything in place.

Yes. You can create anything from a soft natural look to a fuller, more defined finish depending on placement, lash map, and style.

Avoid water for the first 24 hours, brush lashes gently, and cleanse daily with a lash-safe cleanser to help them stay fresh and long-lasting.

No. Oil-based products and strong cleansers can weaken the bond and shorten wear time.

Due to hygiene reasons, all lash products are final sale.

Please contact us within 48 hours of delivery and include your order number plus photos, if applicable, so we can assist you.